Health Canada ⚠️ WARNING: Vape, tobacco, cigar, and nicotine products are age-restricted and may be harmful to your health. Sales are only to customers who meet the legal age requirements; valid government-issued ID may be required.
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Privacy Policy

E Vape Smoke & Cigar Marts

Effective Date: August 18, 2026

E Vape Smoke & Cigar Marts (“we,” “us,” “our,” or “the Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or purchase products from our store.

1. Information We Collect

Depending on how you interact with us, we may collect:

  • Your name
  • Phone number
  • Email address
  • Billing or delivery information, where applicable
  • Information provided when you contact us
  • Website usage information, such as IP address, browser type, device information, and pages visited
  • Age-verification information where required by applicable law for restricted products

We only collect information that is reasonably necessary for legitimate business purposes.

2. How We Use Your Information

We may use your personal information to:

  • Process and manage purchases and orders
  • Respond to questions, requests, and customer-service inquiries
  • Verify age when required by law
  • Provide information about products or services you have requested
  • Improve our website, products, and customer experience
  • Maintain website security and prevent fraud or misuse
  • Comply with applicable legal and regulatory requirements
  • Send promotional communications when you have provided the required consent

3. Age Verification

Because some products sold by E Vape Smoke & Cigar Marts are age-restricted, we may request information necessary to verify that a customer meets the applicable legal age requirements.

Age-verification information will be used only for legitimate verification, compliance, transaction, or legal purposes and will be handled in accordance with applicable privacy laws.

4. Payment Information

When you make a purchase, payment information may be processed through third-party payment providers.

We do not intend to store complete credit-card information on our own systems unless necessary and legally permitted. Payment providers may have their own privacy policies and security procedures.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember user preferences
  • Understand website traffic
  • Improve website performance
  • Analyze how visitors use our website

You may be able to disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

6. Sharing of Personal Information

We do not sell or rent your personal information.

We may share limited information with trusted service providers when necessary to operate our business, such as:

  • Payment processors
  • Website hosting and technology providers
  • Delivery or shipping providers
  • Website analytics providers
  • Professional advisers
  • Government, regulatory, or law-enforcement authorities where required or permitted by law

Third-party service providers are expected to handle personal information appropriately and only for authorized purposes.

7. Marketing Communications

If you provide the appropriate consent, we may contact you about promotions, offers, products, or other business updates.

You may unsubscribe from promotional communications at any time by following the unsubscribe instructions provided or contacting us directly.

8. Protection of Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

9. Retention of Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, resolve disputes, maintain business records, or meet applicable legal and regulatory requirements.

When information is no longer required, we will take reasonable steps to securely dispose of or anonymize it.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

E Vape Smoke & Cigar Marts is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Ask questions about how your information is collected or used
  • Withdraw consent where applicable
  • Make a privacy complaint

Some requests may be subject to legal or regulatory limitations.

12. Privacy Complaints

If you have a question, concern, or complaint regarding the handling of your personal information, please contact E Vape Smoke & Cigar Marts.

We will review privacy concerns and take reasonable steps to address them.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable laws.

The updated version will be posted on our website with a revised effective date.

14. Contact Us

E Vape Smoke & Cigar Marts
Location: St. Albert, Alberta, Canada

If you have questions about this Privacy Policy or how we handle personal information, please contact us using the information above.

Important: This Privacy Policy is a general business template and should be reviewed by a qualified Canadian privacy professional or lawyer before publication, particularly because privacy and age-verification requirements can vary by province and business activity.

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